Shopify is the source of truth
Procedures start from live commerce state—not a model's memory or a copied transcript.
Shopify-first · Early access
Finish support work.
Prove it is done.
AskDone helps small Shopify merchants without a CX Ops team complete after-sales tasks with almost no setup. Routine work moves forward. Money-related or irreversible actions wait for approval. Every outcome comes with evidence.
Applications are open for 3–5 founding stores. Live execution remains off unless a separate test is explicitly approved.
- Payment
- Paid
- Fulfillment
- Unfulfilled
- Total
- $42.50
- Cancelled
- No
Evidence consistentSnapshot and decision recorded in the audit trail
Protected by defaultNo cancellation is executed before merchant approval.
Almost zero setupConnect Shopify, then confirm only what cannot be inferred.
Approval-firstMerchants stay in control of money and irreversible actions.
Verified DoneA task is not complete until the resulting state is verified.
The operating model
From a customer request to a verified outcome.
AskDone turns support into a small, auditable state machine instead of another open-ended AI conversation.
- 01
Ask
The customer asks about an order or requests an action.
- 02
Understand
AskDone reads the relevant Shopify state and selects a standard procedure.
- 03
Act
Safe work proceeds; sensitive work becomes a clear merchant proposal.
- 04
Verify
AskDone re-reads the source of truth and checks the expected state.
- 05
Done
The result, reason and evidence are saved for review.
Built for small teams
Install a product, not an AI operations project.
AskDone is designed for Shopify merchants who do not have people maintaining prompts, intents, workflows and test suites all day.
Uncertainty is visible
When identity, policy or state cannot be verified, AskDone stops safely and explains why.
Control stays with the merchant
Approval boundaries are product defaults, not optional prompt instructions.
Evidence is part of the outcome
Each case records the observed state, decision, permission and verification result.
What exists today
A focused Shopify MVP, tested on real development-store orders.
ValidatedOrder status
Paid, pending and unfulfilled cases produce deterministic responses with evidence.
ValidatedCancellation proposal
Eligible requests stop at merchant approval and do not execute automatically.
NextCustomer-facing widget
The storefront conversation and identity-verification experience is the next product milestone.
AskDone at askbox.ai
Apply for early accessHelp shape a calmer way to run Shopify support.
We are preparing a small founding-store program for merchants who want less support administration and clearer operational control.